Our Courses

We are a specialist training company based in South East London offering accredited front line courses in the following fields:

• Airline Cabin Crew
  Cabin crew plays an extremely important role within the airline sector and great emphasis is still placed upon finding the perfect candidates for this demanding and extremely rewarding job. With this in mind the course has been designed to provide students with the underpinning knowledge required to work effectively as a member of airline cabin crew. The course is classroom and airport based with guaranteed job interviews.

• Aviation Operations On The Ground
  Airport check in staff & ground crew play a fundamental role within the airline sector. This course has been designed to enable students to work effectively as a member of ground crew and to equip learners with the skills and knowledge required to be an Airport Passenger Service Agent, with great emphasis on customer care and how to handle the needs of airline passengers.

• Overseas Resort Representative
  Ever wanted to spend a whole summer in the sun, or a winter on the ski slopes, then this course is for you. The Resort Representative is the first point of contact for holidaymakers at their destination. This course provides the skills, knowledge and understanding required to carry out this role.

• Passenger Shipping
  Whatever your background and job experience is, you will find that there are great employment opportunities for you to work on board a Cruise Ship. It is the largest growing leisure/travel job industry in the world and they are always looking for new cruise staff who are experienced working in areas such as hotel, casino, beauty therapy, photography, security, retail, food and beverage, administration, entertainers, hotel personnel, IT, lecturers, Security personnel, travel staff, health and fitness and many more..
  
  
• Event Planning
  This course will give you the underpinning knowledge required to work effectively as a team member in the events industry and provide you with the tools needed to deliver the highest level of standard and service to satisfy even the most difficult customer.
  
  
• Event Management
  This course has been designed to provide future event professionals with the knowledge required to work effectively in the event management field and provide you with the tools needed to deliver the highest level of event to satisfy even the most difficult customer.
  
  
• Event Stewarding
  Event Stewards are the life blood of any event and as such play a vital role in ensuring the Health and Safety of clients, their customers, and also their staff. This course will help you secure that role.

These courses are also supported by our one day courses in:

• First Aid
  This course had been specifically developed as an add-on to our front line courses. The hardest part of any training is understanding and successfully applying first aid. This full one day course will give you the head start you need as well as a skill for life!

• Management of Disruptive Customers & Restraint
  In recent years disruptive customer incidents have increased for a number of reasons and it is vital that front line staff can deal with these incidents and bring them to a positive outcome so that the safety of others are not jeopardised. This full day course will give you the skills in order to deal with such incidents.

• Successful CV Writing
  The front line industry receives hundreds of CV’s so it is important to make sure that yours is the one which will get you that interview! Whether you are looking to secure your job or seeking career progression then this is the course for you.

• Succeeding at Interviews
  So, your CV got you the interview, now it is you and only you that can get you that job! You only have one chance to make a good impression so let us help you get it right! This course is ideal for anyone who is attending an interview for the first time and is unsure what to expect, or those who are not succeeding at interview level and need to improve their performance.